Published Excerpts:
How to curate the customer conversation
Debate Room: MBA's Don't Merit the Cost
PRO: Exposure and Experience Matter More
Past Speaking Engagements:
OPEN Forum Q&A:
What to ask your best customers?
Business leaders: Are you
drinking from the fire hose?
Bogged Down in Endless Emails and Reports?
How to Deal with Information Overload
Bogged Down in Endless Emails and Reports?
How to Deal with Information Overload